Since the Texas Legislature assigned the agency the duty of overseeing payday and title loans in 2011, its been stretched thin. The consumer credit commission has 30 field examiners to cover 15,000 businesses, including 3,500 payday and title lenders. Although Id love to take a bunch of folks and go at that one issue, said Aguilar, the director of payday loan lansing mi protection, I dont have that luxury at the moment.
Aguilar said his team finds violators when consumers fast payday loans west park or when the agencys examiners visit one of the stores for an inspection. Only two customers, including Tillman, have ever complained to the commission. Its a difficult situation, Aguilar said. People get put in tough situations where theyre just not armed with enough knowledge to deal with [payday lenders], and they get intimidated.
If somebody calls you and tells you that youve violated the law in a criminal manner, thats going to get your attention and shake you up. Forrest Wilder, a native of Wimberley, Texas, is the editor of the Observer.
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